Job Summary
The Billing Supervisor leads the daily operations of the billing department, ensuring accurate claims submission, timely payment posting, and effective denial management. This hands-on role supports billing staff, maintains compliance with payer requirements, and serves as the primary escalation point for complex billing issues. The Billing Supervisor works closely with the Director of Finance to monitor performance, identify trends, and improve billing processes.

Key Responsibilities

• Oversee daily billing operations including claims submission, payment posting, and denial management.

• Ensure claims are accurate, compliant, and submitted in a timely manner.

• Monitor accounts receivable, open balances, and payment activity to maintain financial accuracy.

• Supervise and support billing staff, providing training, guidance, and quality review.

• Act as the escalation point for complex billing issues and payer concerns.

• Prepare and review billing and AR reports, identifying trends and improvement opportunities.

• Collaborate with clinical and front office teams to resolve documentation, authorization, and coding issues.

• Maintain compliance with federal, state, and payer regulations and support billing audits.

• Assist with workflow improvements and implementation of best practices across billing operations.

Qualifications

• High school diploma required; associate or bachelor’s degree preferred.

• 3–5 years of medical billing experience, preferably in a therapy or multi-payer setting.

• Strong knowledge of claims submission, denials management, ERAs, and patient balance workflows.

• Familiarity with ICD-10 coding and time-based billing.

• Supervisory or team leadership experience preferred.

• Experience with billing software and Microsoft Office.

Skills

• Strong attention to detail and problem-solving abilities.

• Excellent communication and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Commitment to accuracy, compliance, and excellent team support.

*Our hours are Mon-Thurs 8:00-5:00 and Friday 9:00-2:00.

*Our pay is very competitive and can be structured on a per hour basis or salary rate.

Benefits:

*We have an extensive benefits package to include

• Mentorship program for the first year
• 401K with matching
• Health insurance (United HealthCare)
• FSA (flexible spending account)
• Dental
• Vision
• Long-term, short-term disability
• PTO
• Paid holidays

*We are currently accepting all resumes and interviewing for this position, please feel free to call our office with any questions. Otherwise, attach your resume and we will be in contact within 24-48 hrs. The team of therapists we have at our clinic makes an environment that is not only a pleasure to work in, but also a creative and innovative learning facility!