FAQ

When are therapy services needed?

Therapy services should begin immediately upon diagnosis of the condition. Children in therapy become equipped to overcome any developmental problems sooner than those who are not in therapy.

How do I get my child started?

You will need a referral from your family pediatrician, who will fax it to us. Once received, we’ll contact you within 24 hours to setup an initial evaluation.

What To Bring

Please be sure to bring your

✓ photo ID

✓ insurance card

✓ a copy of a doctor’s referral if your insurance requires one.

Also, be sure to bring a completed new patient packet in order to save time filling out paperwork.

For more questions about your first visit, look at our other frequently asked questions – or call the office you will prefer to receive services from.

What to Wear

Your child will be having fun and actively participating during therapy so make sure he/she is dressed to do so! Standard athletic clothes or pants are appropriate. Comfortable shoes are always a good idea!

How long will my child’s appointment last?

That depends on how many services your child receives. Generally, a session lasts 45-60 minutes; a good rule of thumb is to budget an hour per service.

How do I know my child is succeeding?

After every session, you will be given a copy of the weekly therapy session notes. One of our therapists will give you a complete update on your child’s progress.

How often will my child be seen?

Visit frequency is determined by our licensed therapist’s individualized plan of care for your child and the level of progress seen in the children.

When are you open?

We offer appointment slots Monday through Thursday from 9:00 am to 5:00 pm and Friday from 9:00 am to 2:00 pm.

How do we pay?

All forms of payment are accepted – including most private insurance, Medicaid, and special needs programs.

Are you an in-network provider for my insurance?

We are contracted providers for most major insurance companies. If you want to verify your network status with your insurance provider, please call us at (803)-642-0700 in Aiken or (803)-356-4782 in Lexington.

What age appropriate sounds should my child be making?

Please go to the resources section to see comprehensive lists of appropriate milestones. These links will explain some common milestones and the ages they are achieved at for speech, cognition, motor skills, and more.

Does my child need outpatient therapies even if they are currently receiving services through early intervention or the school system?

While these services are important, it is often appropriate and beneficial to include medical-based outpatient therapies as well. Our Early Interventionists will discuss the benefits of adding outpatient services if they think your child would benefit.

Additional questions?

We’re happy to answer any additional questions you may have! Call our Aiken, SC office at 803-642-0700 or Lexington, SC office at 803-356-4782.

We love the staff here at Pediatric Therapy of Aiken. Our daughter absolutely loves it here!
Matthew M.
The staff are always very kind and willing to work with our schedules. I love how the staff LOVE their little people. They are always sweet and have helped my son a lot. I’m glad we bring our son to Pediatric Therapy of Aiken! I wouldn’t want to take him anywhere else. Thanks!
Sarah B.
I have seen great improvement in my grandson. His therapists also have given me suggestions and ideas that are helpful and working in the home. Overall, they have helped us both. It has made a difference in the daily routine of a child with autism.
Elizabeth S.
I love Pediatric Therapy! They have made such a positive change in my child’s life.
Carmen B.
The staff is patient and exacting on every detail pertaining to my son. Thanks!
Johnnie R.